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► Nuisances
Nuisances in your accommodation
Þ Mice waking you up in the middle of the night, chomping on your socks?
Þ Building work going on at the crack of dawn till late at night?
Þ Mouldy ceiling smelling like some leftover French cheese?
How to stop this;
Noisy building work outside your flat, noisy neighbours
Þ Contact your city council environmental health department;
Þ It is usually called environmental health, environment, or health and safety department;
Þ They deal with complaints relating to noise.
Noisy flat/housemate
Þ Discus the situation with them first, the best option is to find a compromise;
Þ If the noise is really excessive and you cannot agree a compromise, contact your landlord but bear in mind if you have a joint tenancy, or the tenancy is in the other person's name, the landlord may decide to end the tenancy for everyone - not just the person causing problems.
Mice, rats, cockroaches, little unwanted animals...
Þ Initial actions include regular cleaning and maintenance to remove the food, water, and possible shelter; Not only will this help to prevent a pest problem in the first place, it is also crucial to controlling an existing infestation and maintaining a pest-free environment;
Þ If the problem cannot be fixed this way, talk to your landlord;
Þ Local councils will deal with rats and mice;
Þ Repairs and other works to be required to prevent their re-entry to the house and to deny them shelter and food.
Þ Most Council’s also treat for insect pests, but many now make a small charge.
If you have one or more of the following problems:
Þ The structure (i.e. the walls, floors, ceilings and roof) is not stable;
Þ Your property suffers from serious disrepair (for example, your heating is not working in the middle of winter);
Þ It is so damp that it affects your health;
Þ It has no adequate natural and artificial lighting, heating and ventilation;
Þ It has no adequate supply of water suitable to drink;
Þ There are no satisfactory facilities for preparing and cooking food, including a sink with a supply of hot and cold water;
Þ It has no suitably-located toilet;
Þ It has no suitably-located bath or shower and wash basin, each provided with a satisfactory supply of hot and cold water;
Þ It has no effective system for draining foul, waste and rainwater.
Get in touch with your local council if your landlord refuses to carry out the necessary works. If your residence is judged by the council to be unfit, it can order the landlord to make it fit within a reasonable time and, if they do not, it can do the necessary works itself.
Repairs
Under your tenancy agreement, the landlord is almost certainly obliged to keep in repair:
Þ The structure and exterior of your house, including its drains and gutters;
Þ The installations inside for the supply of water, gas, electricity and for sanitation. The landlord will also be obliged to keep in proper working order the installations for room heating and water heating.
The landlord has a right of entry, after reasonable notice (generally 24 hours, except in an emergency), in order to meet this obligation. If they fail to meet their obligation, having had the problem brought to their attention, and having been given a sufficient time to deal with it, you may be able to take them to court under the Small Claims Procedure, or get the repair done yourself, possibly deducting the cost from the rent (you should take advice on this before taking this form of action). Contact the Tenancy Relations Officer in your local council, or your Students' Union for further advice.
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